1. Introduction
These Terms of Service (“Terms”) govern your access
to and use of the websites, applications, platforms,
domain services, DNS services, hosting services,
website-builder services, subscriptions, digital
products, and other services provided by
WBZ (“WBZ,” “we,” “us,” or “our”)
(collectively, the “Services”).
By accessing, registering for, purchasing, or using
any WBZ Service, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not
use the Services.
If you are using the Services on behalf of a company,
organization, or other legal entity, you represent
that you have authority to bind that entity to
these Terms.
2. Eligibility
You must have the legal capacity to enter into a
binding agreement under applicable law to use paid
WBZ Services.
If you are using the Services on behalf of another
person or organization, you confirm that you have
authority to accept these Terms on their behalf.
You are responsible for ensuring that your use of
the Services complies with all laws and regulations
applicable to you.
3. WBZ Services
WBZ may provide one or more of the following Services:
-
Domain registration and management.
-
DNS management.
-
Website hosting.
-
Website-builder tools.
-
Website templates.
-
Website publishing.
-
Website storage.
-
Digital products.
-
Subscription services.
-
Account management.
-
Technical support.
-
Payment and billing services.
-
Other digital infrastructure or online services.
The availability and features of individual Services
may vary.
WBZ may introduce, modify, suspend, or discontinue
features from time to time.
4. Account Registration
Certain Services may require you to create a
WBZ account.
When creating an account, you agree to provide
accurate, current, and complete information.
You are responsible for:
-
Maintaining accurate account information.
-
Keeping your login credentials secure.
-
Protecting your password.
-
Preventing unauthorized access to your account.
-
Notifying WBZ if you suspect unauthorized access.
You are responsible for activity conducted through
your account unless caused by a security failure
attributable to WBZ.
You must not sell, transfer, or otherwise improperly
share your account unless expressly permitted by WBZ.
5. Account Security
You must take reasonable steps to protect your account.
WBZ may require additional authentication or
verification for security-sensitive actions,
including:
-
Password changes.
-
Domain transfers.
-
DNS changes.
-
Payment changes.
-
Account recovery.
-
Administrative changes.
WBZ may temporarily restrict account access where
reasonably necessary to protect the account,
Services, or users.
7. Payments and Fees
Paid Services must be purchased according to the
applicable pricing and billing terms presented
at the time of purchase.
Depending on the Service, charges may include:
-
One-time fees.
-
Subscription fees.
-
Renewal fees.
-
Domain registration fees.
-
Domain renewal fees.
-
Hosting fees.
-
Website-builder fees.
-
Usage charges.
-
Taxes.
-
Registry or infrastructure charges.
-
Other disclosed fees.
You are responsible for paying all amounts properly
charged to your account.
8. Subscriptions
Certain WBZ Services may be provided on a recurring
subscription basis.
Unless otherwise stated:
-
Subscriptions begin after successful payment.
-
Subscriptions may automatically renew.
-
Renewal charges may be processed using your
saved payment method.
-
You are responsible for cancelling before the
applicable renewal date if you do not wish to renew.
Subscription-specific terms displayed during
purchase may supplement these Terms.
9. Refunds and Cancellations
Refunds, cancellations, renewals, and payment failures
are governed by the WBZ
Refund, Cancellation & Payment Policy
.
You should review that policy before purchasing Services.
Unless otherwise stated or required by applicable law,
certain Services may become non-refundable once
activated, provisioned, registered, delivered,
or materially used.
10. Failed Payments
If a payment fails, WBZ may:
-
Retry the payment.
-
Notify you.
-
Request updated payment information.
-
Restrict affected Services.
-
Suspend the account.
-
Cancel the affected subscription.
You remain responsible for charges properly incurred
before suspension or termination.
Domain services may have additional consequences
if renewal payments fail.
11. Domain Registration
WBZ may provide domain registration and management
services through third-party registries, registrars,
or infrastructure providers.
Domain registrations are subject to:
-
Registry rules.
-
Registrar rules.
-
Domain-specific policies.
-
Applicable ICANN requirements where relevant.
-
Applicable laws and regulations.
Registering a domain through WBZ does not give you
ownership of the domain in a manner independent of
applicable registry and registrar rules.
You are responsible for ensuring that domain
registration information is accurate.
12. Domain Renewal and Expiration
You are responsible for renewing your domains
before expiration.
If a domain expires:
-
The domain may stop functioning.
-
DNS services may be interrupted.
-
Website or email services may become unavailable.
-
The domain may enter a grace or recovery period.
-
Additional restoration or redemption fees may apply.
-
The domain may eventually become available for
registration by another party.
WBZ does not guarantee that an expired domain can
be recovered.
13. Domain Transfers
Domain transfers may be subject to registry and
registrar requirements.
You may be required to:
-
Verify ownership.
-
Unlock the domain.
-
Provide an authorization code.
-
Confirm transfer requests.
-
Meet applicable eligibility requirements.
WBZ is not responsible for delays caused by registries,
other registrars, incorrect information, failed
verification, or customer actions.
14. DNS Services
WBZ may provide DNS management and related technical
services.
You are responsible for ensuring that DNS records
you configure are accurate and appropriate for
your intended use.
DNS changes may affect:
-
Websites.
-
Email.
-
Applications.
-
APIs.
-
Verification systems.
-
Security services.
-
Other Internet-connected services.
WBZ is not responsible for outages or errors resulting
from incorrect DNS configuration made by you or another
authorized account user.
15. Website Builder
WBZ may provide tools allowing you to create,
customize, publish, and manage websites.
Website-builder features may include:
-
Templates.
-
Page builders.
-
Content management.
-
Image uploads.
-
File uploads.
-
Forms.
-
SEO settings.
-
Custom code.
-
Domain connections.
-
Publishing tools.
Features may change over time.
WBZ does not guarantee that every website-builder
feature will remain available indefinitely.
16. Customer Content
“Customer Content” means text, images, videos, files,
code, designs, data, information, and other materials
that you upload, create, store, publish, or transmit
through the Services.
You retain ownership of your Customer Content,
subject to the rights granted to WBZ under these Terms.
You are responsible for Customer Content and
its legality.
17. License to Operate the Services
You grant WBZ a limited, non-exclusive, worldwide
license to host, store, reproduce, transmit, display,
process, and technically modify Customer Content only
as reasonably necessary to:
-
Provide the Services.
-
Host websites.
-
Deliver requested functionality.
-
Create backups.
-
Maintain infrastructure.
-
Provide technical support.
-
Protect the Services.
-
Prevent abuse.
-
Comply with applicable law.
This license does not transfer ownership of your
Customer Content to WBZ.
18. Prohibited Content and Activities
You must not use the Services for unlawful, fraudulent,
abusive, malicious, or harmful activities.
Prohibited activities may include:
-
Fraud.
-
Phishing.
-
Malware distribution.
-
Unauthorized access.
-
Credential theft.
-
Hacking.
-
Spam.
-
Distribution of malicious software.
-
Impersonation.
-
Copyright infringement.
-
Trademark infringement.
-
Identity theft.
-
Financial scams.
-
Illegal marketplaces.
-
Distribution of illegal content.
-
Threats or harassment.
-
Activities intended to damage or disrupt
infrastructure.
-
Circumvention of security controls.
-
Abuse of DNS or network infrastructure.
-
Activities that violate applicable laws.
Additional restrictions may be described in the WBZ
Acceptable Use Policy
.
19. Website Builder Abuse
You must not use WBZ website-builder services to
create websites that:
-
Impersonate legitimate businesses or individuals.
-
Facilitate phishing.
-
Collect credentials deceptively.
-
Distribute malware.
-
Conduct fraudulent transactions.
-
Host unlawful content.
-
Circumvent security systems.
-
Facilitate criminal activity.
WBZ may suspend or remove websites that violate
these requirements, subject to applicable law
and our policies.
20. Intellectual Property
The WBZ Services, platform, software, branding,
designs, interfaces, documentation, templates,
and related materials may be protected by
intellectual-property laws.
Except as expressly permitted by WBZ, you may not:
-
Copy the platform.
-
Reverse engineer the Services.
-
Reproduce proprietary interfaces.
-
Resell WBZ software without authorization.
-
Remove proprietary notices.
-
Copy protected WBZ materials.
-
Use WBZ branding in a misleading manner.
These Terms do not transfer ownership of WBZ
intellectual property to you.
21. Third-Party Services
WBZ may integrate with or rely on third-party
services, including:
-
Payment providers.
-
Domain registries.
-
Registrars.
-
DNS providers.
-
Hosting infrastructure.
-
Cloud providers.
-
Analytics providers.
-
Security providers.
-
Communication providers.
-
Other technology providers.
Third-party services may have their own terms
and privacy policies.
WBZ is not responsible for independent third-party
services that it does not control.
22. Service Availability
We aim to provide reliable Services, but we do not
guarantee that the Services will:
-
Always be available.
-
Be uninterrupted.
-
Be error-free.
-
Be completely secure.
-
Be compatible with every device or software environment.
Services may occasionally be unavailable because of:
-
Maintenance.
-
Upgrades.
-
Security incidents.
-
Infrastructure failures.
-
Network problems.
-
Third-party outages.
-
Events outside our reasonable control.
23. Maintenance
WBZ may perform scheduled or emergency maintenance.
Maintenance may temporarily affect availability
of certain Services.
Where reasonably practical, we may provide advance
notice of scheduled maintenance.
Emergency maintenance may occur without advance
notice where necessary to protect the Services
or users.
24. Backups
Where WBZ provides backups, backups are intended
as a recovery mechanism and should not be treated
as a guaranteed permanent archive.
You remain responsible for maintaining independent
copies of important Customer Content where appropriate.
WBZ does not guarantee that every file, configuration,
database, or website version can always be restored.
25. Customer Responsibilities
You are responsible for:
-
Your account.
-
Your passwords.
-
Your Customer Content.
-
Your website content.
-
Your domain information.
-
Your DNS configuration.
-
Your payment information.
-
Compliance with applicable laws.
-
Compliance with third-party licenses.
-
Maintaining appropriate backups.
You must promptly notify WBZ of suspected security
incidents involving your account.
26. Technical Support
WBZ may provide customer and technical support
through available channels.
Support availability may vary by Service or
subscription plan.
Support may include assistance with:
-
Account access.
-
Service configuration.
-
DNS configuration.
-
Website-builder functionality.
-
Billing questions.
-
Domain management.
-
Technical troubleshooting.
WBZ does not guarantee that every technical issue
can be resolved.
27. Suspension
WBZ may suspend Services where reasonably necessary
to:
-
Protect security.
-
Prevent fraud.
-
Prevent abuse.
-
Investigate suspected violations.
-
Address non-payment.
-
Comply with legal requirements.
-
Protect other customers.
-
Protect WBZ infrastructure.
Where practical and appropriate, WBZ may provide
notice before suspension.
Immediate suspension may occur when necessary to
address serious security, abuse, fraud, or legal risks.
28. Termination by Customer
You may stop using the Services at any time.
For recurring paid Services, cancellation must be
completed according to the applicable cancellation
procedure.
Termination of an account does not automatically
eliminate amounts already owed.
29. Termination by WBZ
WBZ may terminate or restrict your account or
Services where:
-
You materially violate these Terms.
-
You violate the Acceptable Use Policy.
-
You engage in fraud or abuse.
-
You fail to pay applicable charges.
-
Continued service creates a security risk.
-
Continued service would violate applicable law.
-
A third-party provider requires termination.
-
The Service is discontinued.
-
Other circumstances permit termination
under applicable law.
Where appropriate, we may provide notice and an
opportunity to resolve the violation.
30. Effect of Termination
After termination:
-
Your access to affected Services may stop.
-
Websites may become unavailable.
-
DNS services may stop.
-
Account features may be disabled.
-
Customer Content may become inaccessible.
-
Outstanding amounts may remain payable.
Where applicable, you should export or retrieve your
Customer Content before termination.
WBZ may delete Customer Content after termination
subject to applicable law, contractual obligations,
and our retention practices.
31. Data and Privacy
WBZ's collection and use of personal information
is described in our
Privacy Policy
.
You should review the Privacy Policy before using
the Services.
32. Cookies
WBZ may use cookies and similar technologies.
Information about cookies, analytics, consent,
and related technologies is provided in our
Cookie Policy
.
33. Acceptable Use
Your use of the Services is also governed by our
Acceptable Use Policy
.
The Acceptable Use Policy forms part of these Terms.
If there is a conflict between these Terms and the
Acceptable Use Policy concerning prohibited activity,
the more specific restriction may apply.
34. Refunds and Payments
Refunds, cancellations, payment failures, renewals,
and related matters are governed by the
Refund, Cancellation & Payment Policy
.
That policy forms part of these Terms.
35. Disclaimer of Warranties
To the maximum extent permitted by applicable law,
the Services are provided on an “as available” and
“as is” basis.
Except where expressly stated or required by law,
WBZ does not guarantee that the Services will be:
-
Uninterrupted.
-
Error-free.
-
Completely secure.
-
Suitable for every purpose.
-
Free from all defects.
-
Available at all times.
Nothing in these Terms excludes any warranty or
consumer protection right that cannot lawfully
be excluded.
36. Limitation of Liability
To the maximum extent permitted by applicable law,
WBZ will not be liable for indirect, incidental,
special, consequential, exemplary, or punitive
damages arising from or related to your use of
the Services.
This may include losses relating to:
-
Lost profits.
-
Lost revenue.
-
Lost business opportunities.
-
Loss of data.
-
Business interruption.
-
Loss of goodwill.
-
Website downtime.
-
Domain expiration.
-
DNS misconfiguration.
-
Third-party service failures.
Nothing in these Terms limits liability that cannot
legally be limited or excluded under applicable law.
37. Customer Indemnification
To the extent permitted by applicable law, you agree
to defend, indemnify, and hold harmless WBZ and its
officers, employees, contractors, and service providers
from claims, losses, liabilities, damages, costs, and
reasonable expenses arising from:
-
Your violation of these Terms.
-
Your Customer Content.
-
Your unlawful use of the Services.
-
Your violation of third-party rights.
-
Your violation of applicable law.
-
Your misuse of the Services.
This obligation applies only to the extent permitted
by applicable law.
38. Third-Party Claims
WBZ may take reasonable steps to investigate complaints
involving Customer Content or Services.
Where WBZ receives a credible legal complaint or notice
concerning unlawful content, intellectual-property
infringement, fraud, abuse, or security risks, WBZ may
take appropriate action consistent with applicable law
and its policies.
39. Intellectual Property Complaints
If you believe content hosted or delivered through
WBZ infringes your intellectual-property rights,
you may contact:
support@wbz.co.in
Your notice should provide sufficient information
to identify:
-
The protected work.
-
The allegedly infringing material.
-
The relevant URL or location.
-
Your contact information.
-
The basis of your claim.
-
Supporting documentation reasonably necessary.
WBZ may investigate and take appropriate action.
40. Changes to Services
WBZ may modify, update, improve, replace, or
discontinue Services or features.
Where practical, we may provide notice of
material changes.
We are not responsible for maintaining legacy
features indefinitely unless expressly agreed otherwise.
41. Changes to These Terms
WBZ may update these Terms from time to time.
Updates may be necessary because of:
-
New Services.
-
Product changes.
-
Legal requirements.
-
Regulatory developments.
-
Security considerations.
-
Business changes.
-
Changes to third-party infrastructure.
The updated Terms will be published on the WBZ
website with a revised Last Updated
date.
Where required by applicable law, we may provide
additional notice.
42. Notices
WBZ may provide notices through:
-
Email.
-
Account notifications.
-
Website notices.
-
Service dashboards.
-
Other reasonable communication methods.
You are responsible for maintaining a valid email
address associated with your account.
43. Governing Law
These Terms shall be interpreted and governed by
the laws applicable in India, subject to any mandatory
rights or protections that apply to you under
applicable law.
Nothing in this section is intended to remove or
restrict any mandatory consumer rights that cannot
legally be excluded.
44. Dispute Resolution
If you have a dispute with WBZ, you should first
contact us and provide an opportunity to resolve
the issue informally.
Please contact:
support@wbz.co.in
We will make reasonable efforts to review and
resolve legitimate disputes.
Where informal resolution is unsuccessful, the
dispute may be handled through the courts or other
dispute-resolution mechanisms having appropriate
jurisdiction under applicable law.
45. Jurisdiction
Subject to applicable law, disputes relating to
these Terms or the Services may be brought before
courts having appropriate jurisdiction in India.
Nothing in these Terms prevents a consumer from
exercising mandatory rights available under
applicable law.
46. Severability
If any provision of these Terms is found to be
invalid, unlawful, or unenforceable, that provision
will be modified or limited to the minimum extent
necessary, and the remaining provisions will continue
in effect.
47. No Waiver
If WBZ does not immediately enforce a provision of
these Terms, that does not constitute a waiver of
our right to enforce that provision later.
48. Assignment
You may not transfer your rights or obligations
under these Terms without WBZ's prior written
consent where such consent is legally required.
WBZ may assign or transfer its rights and obligations
in connection with a merger, acquisition, restructuring,
sale of assets, or similar business transaction,
subject to applicable law.
49. Entire Agreement
These Terms, together with the following policies,
form the agreement governing your use of the
applicable Services:
-
Privacy Policy.
-
Cookie Policy.
-
Acceptable Use Policy.
-
Refund, Cancellation & Payment Policy.
-
Any additional service-specific terms presented
during purchase.
If a service-specific agreement expressly conflicts
with these Terms, the service-specific agreement may
control for that particular Service.
51. Policy Directory
WBZ's principal policies include:
Privacy Policy
How WBZ collects, uses, stores, and
protects information.
Cookie Policy
Cookies, analytics, consent, and
similar technologies.
Acceptable Use Policy
Prohibited activities, abuse handling,
enforcement, and suspension.
Refund & Payment Policy
Payments, subscriptions, cancellations,
renewals, and refunds.
Important Notice
These Terms are intended as a general commercial
terms framework for WBZ. Before accepting live
registrations or payments, the Terms should be
reviewed by an appropriately qualified legal
professional for your actual business structure,
services, payment model, domain arrangements,
and applicable Indian laws.
© 2026 WBZ. All rights reserved.